Dovetail Kitchens & Bathrooms
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Customer feedback


Mr D, Littlehampton, September 2016

Design, supply & installation of a China Blue shaker painted kitchen, with laminate worktops 

“I initially got quotes & visits by yourselves (as you were recommended to me via a friend) and also from a local kitchen showroom.  As you will recall, I was keen to have a certain blue tone kitchen and you were able to offer me the choice of three blue doors within your range and I was delighted to find the beautiful “China Blue” with you (whereas the other retailer's colour palette was a long way off colour wise).  I also felt that your doors were of a higher quality and I was impressed that you were able to answer all my questions and I had confidence in that you would carry out everything I was asking for.  The design was excellent and incorporated many of the ‘wow’ features that I really wanted and the whole installation was carried out with great care and precision which has left an excellent finish.  Your detailed quotation and your home visits meant that everything was clear from day one and there were no ‘surprises‘ or extra costs along the way.  I absolutely love the colour of my doors and the contrasting oak features too.   And not forgetting the sparkling worktops and splash-back, which really are a focal point to the kitchen and everyone always comments how stunning they are.”   

 

Mr & Mrs D, Rustington, West Sussex, August 2016

Design, supply & installation of an Alabaster shaker beaded painted kitchen, with granite worktops

“Dear Dawn & Brett.  It was great coming home after our short holiday to find the kitchen looking so lovely, we honestly couldn’t have imagined it being this beautiful!  Brett and the boys have done a fantastic job and we cannot thank you enough for that.  A great big thank you to you too Dawn for all your patience and support throughout, we wouldn’t have got where we are without you!    The kitchen is simply stunning, there is not one change we’d make – we are so looking forward to showing it off!   I have never before experienced such great service and I am in great admiration of Brett’s enthusiasm, professionalism and keen eye for detail.  He’s just a joy to watch!”

 

Mr & Mrs C, Angmering, West Sussex, July 2016

Design, supply & installation of an en-suite bathroom (in January we designed, supplied & installed a kitchen for this client)

“Once again the Dovetail team have surpassed our expectations of our new en-suite, from planning and workmanship to the finer points – as well as keeping us informed every step of the way.  Communications are 1st class.  We highly recommend this professional and approachable company and wouldn’t go anywhere else.  Thank you Brett, Dawn and the gang – and we look forward to shortly booking you in carry out our cloakroom transformation”.

 

Mrs V, Angmering, West Sussex, June 2016

Design, supply & installation of a shaker painted kitchen, with granite worktops.

“Thank you so much for my lovely new kitchen – it is absolutely great – and I do love my new super smooth hob and the granite worktops, which I had really wanted but wasn’t sure with my budget if it would be possible, so thank you.  Your design you came up with was perfect as it gave me my much desired additional cabinet space – you always left your working area tidy at the end of the day  - the workmanship was carried out with care and attention - and you kept me fully informed at all the stages.  So thank you all once again.”


Mr & Mrs W, Angmering, 
West Sussex, May 2016

Design, supply & installation of a new bathroom

“As you may recall we were recommended Dovetail from our old neighbours (as you had carried out new kitchens and bathrooms in both their previous and new home).   The products you supplied us with were of excellent quality and we feel you gave us good value for money.  You installed the bathroom with great care and attention, you were also very tidy and your customer service was very friendly and easy to get hold of.  The bathroom design that you gave us was much better than what we originally had in mind - we love the run of the vanity units that has given us so much storage - and also the large shower and the stylish internal features.  We are absolutely delighted with our new bathroom, thank you so much”.   

       

Mrs G, East Preston, West Sussex, April 2016 

Design, supply & installation of a ‘1909 half pencil and scalloped’ in-frame kitchen painted Almond, and also included a bespoke dresser and utility room.  With white quartz & solid oak wood island worktops, dovetail oak drawers and bespoke decorative mantel. 

“Thank you Brett, Dawn and the team at Dovetail. We are so, so pleased with our new kitchen and I can not choose one favourite bit, as I love all of it! We have had many friends and family come over to see our new kitchen and everyone loves the island and the beautiful curved cupboards - and they always comment on how light and open the room is now. 
The design, the product and the workmanship are just what we had envisaged – and even better – and we will certainly be recommending Dovetail Kitchens to anyone that we know who is thinking of having a new kitchen”. 



Mrs C, Angmering, 
West Sussex, March 2016

Design, supply & Installation of a ‘Dove Grey’ gloss handless kitchen, with solid oak worktops.  Works involved removing an internal wall to create open plan living and also removing and bricking up old back door to create more space for cabinets within the kitchen.   Also supplied & installed a downstairs cloakroom suite.

“Hello Dawn, thank you for emailing us a selection of the photographs that you took of our kitchen yesterday – I can’t believe it’s ‘our’ kitchen, it looks absolutely gorgeous! Please thank all of the Dovetail team for helping turn our house into the home we have today.   The kitchen is the real head-turner that has all our friends saying 'wow'...it's such a great room now; the heart of our home and we love it.”

 

Mrs & Mrs C, Angmering, West Sussex, February 2016    

Design, supply & installation of a ‘stone’ shaker painted kitchen, with granite worktops.  This client has now asked us to quote them for the supply & installation of a new bathroom suite.  

“Our kitchen has today had the final touches done and we can’t praise Brett, Dawn and the team enough.  Brett worked with us with his ideas and has turned our kitchen into a show kitchen.  We have ended up with more cupboard space then we started with thanks to his design and Brett was spot on when he told us how long the project would take.   The attention to detail was amazing, no corners were cut.  The transformation from our old kitchen to a Dovetail Kitchen has left us in awe, so much we have booked for our en-suite to be transformed.  Thanks Dovetail for a wonderful kitchen, superb workmanship and being so friendly whilst working in our house. ”




Mrs S, Ferring, 
West Sussex, November 2015

Design, supply & installation of a ‘1909 in-frame kitchen’ painted ivory & charcoal, with granite worktops

“When I began thinking about a new kitchen, I initially visited Chichester showrooms – as I was looking for a very good quality kitchen – oak painted  and with in-frame cabinets.  At the same time, we were recommended to get in touch with Dovetail Kitchens and I couldn’t be more happier as we love the excellent products you have designed and supplied for me, as well as the quality workmanship. You truly are A+ in your customer service - you were always easy to get hold, you were friendly and you fully prepared me for the works and the time scale involved. My home was always left clean and tidy at the end of the day.  Brett you were extremely fussy in your workmanship and it shows in the end results! My kitchen is a pleasure to work in – the design fits extremely well with our lifestyle, and you really could not better it.  Our favouriteelements are the ‘charcoal’ larder housings – which everyone always love and comments on when they see the kitchen for the first time, as well as the leather effect granite worktops. You were an absolute pleasure to deal with, so thank you so very much”.

 

 

Mrs J, Goring, West Sussex, November 2015  

Design, supply & installation of a ‘Porcelain’ matt lacquered kitchen, with granite worktops.

 

“Dear Dawn & Brett, as you may recall, we were recommended to you by my husband’s dental nurse as you had already installed kitchens & bathrooms for three of her friends.  We just wanted to say thanks to all of the team for all your hard work.  Your customer service was very professional, friendly and courteous.  You were easy to contact and kept us fully informed and prepared for all aspects of work undertaken.  Brett you listened to our suggestions and met our design brief.  You also came up with some great ideas for additional features e.g. lighting over the sink/window area – and even half way through the works, you suggested a curved granite floating shelf, in an otherwise wasted area - that was a great idea and has become our tea/coffee making area!  Your price was very competitive and it was the best of the three quotes that we obtained and best of all you were able to give us granite worktops.  Whereas the other two more costlier quotes were only giving us laminate worktops!!  Thank you all once again.”




Mr & Mrs R, Rustington, 
West Sussex, September 2015

Design, supply & installation of an alabaster shaker/beaded kitchen, with granite worktops

“Dear all at Dovetail – as you may recall we heard about you via the All About Rustington magazine and as we were seriously thinking about having a new kitchen we decided to get you over to give us a quotation.  Brett, you gave us a quotation and we felt that you would be able to give us far better quality goods and workmanship (compared to our other quotation from a national kitchen chain).  The end results are that you gave us good, friendly and efficient service throughout - and the work carried out was with care and attention to detail.  We felt that your design gave us more cupboard space which is what we were after and we were so thrilled when you were able to give us granite worktops within our quotation!  Thank you all.” 





Mr & Mrs G, Angmering, 
West Sussex, September 2015

Design, supply & installation of an ‘Almond’ oak painted kitchen, with granite worktops.  Also an utility room & cloakroom.

“We would just like to say thank you so much for transforming so much of our home in one go!   The level of care and attention at all stages was phenomenal – Brett you are truly a perfectionist – and we loved your

design for our kitchen & utility room as it gave us our much desired additional space.   Your customer service was always very professional throughout and compared to the other quotes that we obtained, we

feel that you gave us superior, excellent quality products – yet at a very good value price.   We are absolutely delighted – it all looks amazing – we will (& already have!) be recommending you to everyone!”

 

 

Ms O, Findon, West Sussex, August 2015   

Design, supply & installation of a ‘Parchment’ white oak painted shaker kitchen, with solid oak worktops

 “I cannot recommend Dovetail Kitchens highly enough. From start to finish there was constant communication, everything was delivered on time and the fitting was stress free. On top of that - the cost was £2000 less than an MDF kitchen from a local trade supplier – where as Dovetail gave me a far superior & beautiful oak painted kitchen!!  Amazing job - thank you.”

 

 

Mr & Mrs P, Horsham, West Sussex, July 2015

Design, supply & installation of an ‘Ivory’ oak painted kitchen, with solid oak worktops

“Everyone has loved our new kitchen! Its been a pleasure dealing with you [Dawn], Brett and Tyler, we are so very pleased with everything so thank you.”

 

 

Mr & Mrs E, Angmering, West Sussex, June 2015

Design, supply & installation of an ivory oak painted kitchen, with granite & solid oak worktops

“Dovetail’s customer service was superb – it could not have been better.   Brett listened to what we wanted all the way through and came up with a great design – in particular we love the new bespoke breakfast seating area & book case.  Brett & Tyler are very clean and tidy and the workmanship was incredible – they have an incredibly high standard.  They are friendly, easy to contact at all times and they kept us updated from the very beginning and throughout the whole process.  The price was very competitive and it came with high quality workmanship & good quality products – far, far better value than a quote we had for replacement worktops & doors etc.  We love our new kitchen – great service from the Dovetail team”

 

 

Mr & Mrs C, Angmering, West Sussex, May 2015 

Supply & Installation of an Oak painted Ivory kitchen, with laminate worktops.  Work included opening up a wall.   

“Dovetail was recommended to me from a friend who they had supplied & fitted a kitchen for three years ago.   It was decided to open up a large walkway between my kitchen & dining room to give it a more open plan / useable space.  During the visits that Brett came to see us, we did change our mind a few times about whether or not to have a dresser area and we appreciated Brett’s continuous advice and final design.  The end results simply cannot be faulted – the kitchen is outstanding.  All the products within the kitchen (the units, doors, appliances, accessories etc) are excellent – and well made and seem built to last.   Brett & the whole team were very neat, tidy & accurate in everything that they did.  And the customer service element was very good too, the whole team, including Dawn in the office were always polite and always helpful too.  We would highly recommend Dovetail to anyone – in fact we already have.”

 

Mr & Mrs H, Angmering, West Sussex, April 2015

Design, supply & installation of a family bathroom and an en-suite bathroom

“Having used Dovetail for the design, supply & installation of our kitchen six months ago, it was a ‘no-brainer’ to use them to design and install our two bathrooms.  Brett and Dawn always respond to any queries you may have and Brett continuously thinks about how he can give you the best possible finish at all times - when the bathroom suites arrived, he suggested that rather than use the white bath panels, he could continue the tiling around the baths which would give a superior look to the rooms (which took him considerably longer time to do so, at no extra labour cost to us).  We love the high quality finish in both our family & en-suite bathrooms, thank you to the team at Dovetail.”

 

Mr & Mrs H, Littlehampton, West Susses, March 2015

Design, supply & installation of a white handle-less gloss kitchen, with wood effect laminate worktops.

“We just wanted to say we are absolutely delighted with our finished kitchen. The whole process has been made so easy by your excellent customer service and attention to detail.  We could not recommend you highly enough, and have already recommended you to many people who are looking for a new kitchen. We will hopefully be doing our upstairs bathroom in the near future and will be contacting you again. Thanks so much again for turning our dream kitchen into a reality and for helping us make it even better.”

 

Mr & Mrs W, Goring, West Sussex, March 2015 

Design, supply & installation of an ivory painted rustic kitchen, with leather effect Grey Steel worktops.  Work included removing an internal wall to create an open plan kitchen diner.  Works also involved all electrics, plastering, painting, gas, tiling, floor laying as well as the installation of the kitchen.

“Dear Dawn, Brett and the team.  Thank you so much for helping us to realise our kitchen dream.  I cannot tell you how pleased we are with our new kitchen  - we cooked our first meal yesterday and we celebrated with a bottle of champagne we had been saving for the purpose.  We shall certainly be recommending you to our friends.”

 

Mrs G, Angmering, West Sussex, February 2015

Design, supply & Installation of an Oak painted Snowdrop kitchen, with granite worktops.  Work included removing internal walls, moving the kitchen to the rear of the home, installing new French doors to create open plan kitchen diner.  Created playroom at front of home.  Supplied & installed new pocket doors from lounge to kitchen.  Supplied & installed new cloakroom.

 “Thank you Dovetail. Great job, we love the space and light we now have. The design ideas and finish are better than we imagined.”

 

Mrs N, Goring By Sea, January 2015

Supply & Installation of a white handle-less gloss kitchen, with granite worktops.  Work included removing a back door, bricking up and installing a new set of French doors   

“Thank you for our kitchen - we are thrilled with it.  The fitting team were polite, worked hard and cleaned up every night before they left.  Special thanks to Dawn always at the end of a telephone and Brett for his design of the kitchen.

 

Mrs, J, East Preston, West Sussex, December 2014

Supply & Installation of an Oak painted Ivory kitchen, with laminate worktops & the supply & Installation of a new bathroom suite

“I am very pleased with my new kitchen and bathroom and I would certainly recommend Brett, Dawn and the team at Dovetail, as they are very good workers and perfectionists.”

 

 Mr & Mrs A, Horley, Surrey, November 2014 

Supply & Installation of an Ivory handle-less gloss kitchen, with laminate worktops.  Work included removing an internal wall to create an open kitchen/diner space. 

“Please pass on my sincere thanks to Brett and the team for their very hard work.  We love the kitchen and can’t stop looking at it” 

 

Mrs W, Angmering, November 2014

Supply & Installation of an oak painted ‘Stone’ & ‘Suede’ kitchen & utility room, with granite worktops.  Also involved creating double internal French doors to open up the kitchen into the dining room.

“I know we said we were going out tonight, BUT the kitchen is SO beautiful that we can’t bear to tear ourselves away!  Thank you so much – I still can’t believe it’s ours.  We just can’t stop admiring everything! It’s absolutely amazing!  Thank you and ALL your team.  Xxxxx”

 

Mrs M, Angmering, October 2014

Supply & Installation of an Oak painted ‘Ivory’ kitchen, with laminate worktops.

“To the ‘A’ Team – Brett, Brendan, Tyler et al.  Thank you for an excellent project – A kitchen to be admired & appreciated!  What else can I say – a fantastic job!”

 

Mr & Mrs H, Angmering , September 2014

Supply & Installation of an oak painted ‘Snowdrop’ kitchen, with granite worktops. 

Also involved blocking up existing window & French door positions, to allow for a bigger kitchen design and then supply and installing a new window and new French doors in new positions.

"We first got a supply and installation quote from a well-known kitchen DIY chain during one of their ‘sales’.  Yet for the same price Brett at Dovetail gave us a better quality kitchen, upgraded the worktops to granite, and also carried out additional building work for us which meant we could have a larger kitchen too.  My original kitchen window looked out to the side of the house to a tall fence, so he suggested blocking this up and repositioning the window & French doors, so I now have a wonderful view over the garden and can see my children playing which has made a huge difference.  Friends & family have all been amazed by the transformation.  We enjoyed coming to Brett & Dawn as we had the reassurance of dealing with a family firm.  Highly recommended." 

Since completing this customer’s kitchen, they have now asked us to quote for two bathrooms

 

Mrs M, Angmering, August 2014  

Supply & Installation of an oak kitchen painted ‘ivory’, with granite worktops.  Also involved removing stud wall, to create open plan kitchen-diner.

& new cloakroom suite

 "Absolutely brilliant! From the first visit to the end of the job.  Brett came up with some amazing designs and has given us a great family space and a dream kitchen that certainly has the wow factor! The quality of the units, fitting and workmanship surpassed my expectations and the attention to detail, cleanliness and professionalism of the whole team is to be applauded. I would have absolutely no hesitation in recommending Dovetail to anyone. Great job guys, keep up the fantastic work!"

"In addition to designing and fitting a fantastic new kitchen for us the team at Dovetail also completely refurbished our cloakroom. The work carried out was to an excellent standard, and has completely transformed the cloakroom. Well done guys!"

Since completing this customer’s kitchen & cloakroom, we are now carrying out a new en-suite and a new family bathroom for them.

 

Mrs M, Angmering, July 2014 

Supply & Installation of a new cloakroom suite

"In addition to designing and fitting a fantastic new kitchen for us the team at Dovetail also completely refurbished our cloakroom. The work carried out was to an excellent standard, and has completely transformed the cloakroom. Well done guys!"

 

Mr & Mrs C, Angmering, June 2014

Oak kitchen painted ‘ivory’, with laminate worktops & appliances

"Excellent professional execution of all phases of the work from planning where Brett suggested improvements to our original ideas to a very high standard in the installation and finish. Attention to detail and a friendly approach from all members of the team. We are delighted with both the new kitchen and the utility area and will certainly use Dovetail Kitchens for any future improvements to our home."

Since completing Mr & Mrs C’s kitchen, they then asked us to carry out the supply & installation of a new bathroom which is now completed. They have now asked us for a quotation to supply & install a new cloakroom and this project is now confirmed to go ahead shortly.

 

Mr & Mrs J, Angmering, May 2014

Supply & installation of a white gloss kitchen, with laminate worktops & appliances

Brett and Dawn were extremely helpful and accommodating, providing useful advice and slotting our kitchen fitting into an already busy schedule. We are extremely pleased with the end result, which is a superb kitchen of high quality”.

Mr & Mrs J have now asked us to give them a quotation for the supply & installation of a new bathroom

 

Mr M, Marlow – Supply only service;

Oak kitchen painted ‘pebble’ & ‘carbon’, with granite worktops, appliances, & accessories

 "I was looking for a kitchen on a supply only basis. I had done the usual High Street options but wanted someone to give it a personal touch. A good friend of our had previously used Dovetail Kitchens and had a beautiful quality kitchen installed. I contacted Brett and he visited us at home knowing it was supply only. We gave him our plan to quote, but he did not just do that he gave us some excellent advice and planned a far better kitchen and design. The kitchen arrived was first class, and the communication with office and deliveries was outstanding!! Thank you."

 

Mr & Mrs U, Pound Hill, Crawley –  Supply & Installation of;

White gloss kitchen with concave feature sitting area and granite worktops.  Including removing an internal wall to create bigger kitchen/diner room.

“I would just like to thank you all, we absolutely love our kitchen - I keep inviting everyone to come around and to see it!  I just love sitting in there which is something we could never do before.  We love it.“

 

From the Director of from the kitchen company that we purchase our doors from  

“Brett and Dawn have been a much valued client of ours for the past few years with an approach that is unique and refreshing. Having visited some of Brett’s installations the immediate impression one gets is an eye for details, a desire for perfection in everything that is installed and an immaculate and clean site. The customers I have met have been ecstatic with their kitchen. We wish Brett and Dawn, a true family company, every success for the future.”

 

 

 

 

 














 



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